Top Kashmir taxi services policy

Top Kashmir taxi services details :

  • Cab options: Innova, Sedan, SUV, MUV, as agreed upon.
  • New model with heating, non-AC. AC available at an extra charge on request.
  • Standard music system included.
  • Operating hours: 9 AM to 6 PM. Additional hours charged.
  • Wi-Fi available on demand (50 rupees/1024MB).
  • Government-permitted commercial tourist vehicle.
  • Insured for guest travel as per government rules.

Top Kashmir driver pros/attributes :

  • Native resident and guide familiar with Kashmir’s traditions and culture.
  • Knowledgeable about good food places, shopping, and photogenic spots.
  • Provides information on available activities and cost-effective options.
  • Family-friendly, licensed, active, and non-alcoholic.
  • Advises on bargaining at various places.

Top Kashmir charges & policies :

  • One-day, one-tour policy for major tourist destinations. No detours without prior agreement.
  • Combining 2 major destinations in 1 day is considered 2 days (unless agreed otherwise).
  • Local taxis, ponies, etc., for sightseeing at certain destinations (Pahalgam, Gulmarg, Sonmarg).
  • Strict timing: 9 AM to 6 PM, one major destination per day.
  • Overtime charges apply 100/hour (sedan), 150/hour (Innova), 200/hour (Tempo and beyond).
  • AC charges: 200 for a sedan, and 300 for Innova (charged when used).
  • Rates apply for the same day. 30% advance for booking confirmation.
  • Proportionate refund for trip cancellations due to breakdown or beyond management control.
  • Company is not responsible for baggage. Prohibited items are not allowed.
  • Maximum baggage: 10 Kgs per passenger.
  • Possible delays due to reasons like traffic jams.
  • Changes to travel details and customer names are allowed.
  • No pets are allowed during the journey.
  • Permits not included as required for various places like Gurez Valley, Kargil , Leh, Bangus etc.

Top Kashmir Cancellation & refund policy :

  • Cancellation fee: 20% if canceled before 72 hours, 40% before 48 hours, 50% before 24 hours.
  • No refund within 24 hours of arrival.
  • No refund for missed or unused tour services.
  • Date/time changes allowed with two days’ prior notice.

Maximum vehicle capacity :

  • Sedan: Driver + 3 adult passengers with luggage.
  • Innova/Innova Crysta/Scorpio/SUV: Driver + 6 adults with luggage.
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